Our Vision
CARE Centre will be recognized as a provincial & national leader in supporting IENs pursuing registration and integration into the nursing profession.
Our Mission
CARE Centre for Internationally Educated Nurses, a non-profit organization, provides immigrant nurses with the one-on-one support, language and communication skills and exam preparation to be successful in the nursing profession. CARE Centre recognizes the value of nurses with diverse education and experience and is committed to advocating for their full contribution to Ontario’s healthcare system.
Our Values
Respect, Honesty, Accountability, Professionalism, Confidentiality, Teamwork, Compassion
Our Service Charter
Using these values as a framework we are committed to providing exemplary service in all program areas to assist internationally educated nurses to enter the nursing profession in Ontario. We value each of our members and will strive to consistently meet the following standards.
We Commit To
- treating everyone with dignity and respect
- being sensitive to the diverse cultural backgrounds of our members
- being responsible and accountable for the direction we provide
- ensuring all services are accessible to all members
- responding to all telephone and email inquiries within three working days
- having a case manager contact you within two weeks after attending an information session
- providing an alternate contact when your case manager/instructor is on vacation or absent
- upholding all legislative requirements related to confidentiality and the protection of personal information
- ensuring our staff remains current on trends and developments in the healthcare and immigration sectors
- responding to complaints in a timely manner as outlined in CARE Centre’s client complaint procedure
We Ask You To:
- treat others with courtesy and respect
- honour the diverse cultural backgrounds of all staff and colleagues at CARE Centre
- identify your needs clearly
- provide us with all requested information so we can better assist you
- be open to learning from and sharing with others
- be prompt for appointments and classes, respond to phone or email messages
- comply with CARE Centre’s confidentiality and privacy policy
- keep commitments and be attentive to meeting Canadian standards of practice
Our Strategic Priorities
- Provision of exemplary services for IENs
- Commitment to leadership for IENs
- Enhanced organizational capacity through effective partnership development, marketing and use of technology
- Commitment to healthy work environment and the value of staff
- Sustain financial viability
